Transition Specialist

Nomadic Real Estate is seeking a Transition Specialist to work on one of the most Client-Centric Property Management businesses serving landlords throughout Washington DC, Maryland, and Northern Virginia. This position will involve supporting our clients during tenant transitions.

Salary -
Benefits Offered -
Employment Type -
FLSA Status -

Role

Nomadic Real Estate is seeking a Transition Specialist to work on one of the most Client-Centric Property Management businesses serving landlords throughout Washington DC, Maryland, and Northern Virginia. This position will involve supporting our clients during tenant transitions.

Responsibilities

  • Liaison between Property Owners and Tenants
  • Answer phone calls and emails to address any customer concerns with the highest level of response and attention
  • Return missed phone calls, emails in no less than 5 minutes
  • Lease end preparation
  • Determine solutions to tenant and client requests outside of lease terms
  • Communicate regular updates and follow through on each ending lease
  • Customer communication and expectation
  • Coordinate the turnover and relisting / sale / offboarding of every property prior to lease end date
  • Follow up with customers on services provided; ensure they are satisfied
  • Lease status updates
  • Accurately record progress
  • Perform other related duties as assigned.

Requirements

  • 3-5 years of experience in the residential lease industry.
  • Bachelor’s diploma or equivalent; Certificate from Property Management in DC preferred.
  • Understanding of basic lease language and DC property management laws
  • Excellent written and verbal communication skills as well as the ability to follow instructions.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the clients.
  • Microsoft Office experience preferred
  • Ability to work independently in limited supervision environments.

Find Out Why Our Clients Love Us

If this is your first time leasing your property or you’ve had a bad experience with other property managers, get in touch to schedule an initial consultation with us today. We will walk you through a personalized market analysis of your home and give you our professional recommendations of services needed. As always, our initial consults are always free, and in person. Reach out and get started today!

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