Guide: Move-Out Inspection

Table of Contents

When a tenant moves out, it’s important to assess the condition of the property to ensure your residential real estate is ready for a new tenant. That’s why a move-out inspection is so important. The previous tenant should be held responsible for certain damages to the rental property. Without such an inspection, you could be left with the repair costs—or your new tenants may not be happy with the property when they move in. 

What Is a Move-Out Inspection?

During a move-out inspection, the landlord or property manager examines the rental property for any damage or unauthorized alterations (like a new fence or paint job). The damages you should look for are those caused by abuse or neglect, not the normal wear and tear you can expect from a long- or even short-term tenant. Neglectful damages may include:

  • Cigarette burns
  • Damage to the window coverings
  • Broken light fixtures
  • Stains or chips on the floor covering
  • Broken windows or doors

Normal wear in a rental property includes things like chipped paint, worn carpet, faded tiles, loose grout, or damage to windows or walls as a result of a problem with the foundation. The landlord is responsible for the cost of repairing normal wear and tear; however, the cost of the damages resulting from abuse or neglect can be taken out of the renter’s security deposit. 

You should go into the rental unit with an inspection checklist that reminds you to examine every room and detail in the property. Otherwise, it might be easy to forget to check the insides of the cabinets, the dishwasher, or the air conditioning, particularly if the tenant is with you for the inspection.

This inspection is performed just before or after the tenant moves out. You should have also performed an initial inspection before the tenant’s move-in day to identify existing damages. You can compare the condition of the property then and now with the information from both of these inspections. If you find damages, you’ll provide the tenant with an itemized list of repair costs that will be taken out of the deposit. 

Why Should You Do a Final Inspection?

There are two primary reasons: 

  1. If there is damage to the rental property, you can require the renter to pay for it. 
  2. It’s an opportunity to assess the condition of the property before a new tenant moves in. You may need to make some improvements, including those related to normal wear and tear, between tenants. 

In most cases, you’ll probably want to repair the damage yourself to ensure it’s done professionally. In other cases, if you perform the inspection before the renter leaves, you might offer them the opportunity to do it. 

For example, if they painted the living room yellow, you can request it be painted back to white, otherwise you’ll withhold the cost of painting from the tenant’s security deposit. They may also appreciate the opportunity to remove carpet stains they perhaps weren’t aware of before the inspection. 

When Should You Schedule a Move-Out Inspection?

This depends upon where you live. Some states require move-out inspections while others don’t, and they have varying time frames for when it’s allowed. In Washington D.C., for example, “The owner may inspect the dwelling unit within three (3) days, excluding Saturdays, Sundays, and holidays, before or after the termination of the tenancy”, and “The owner shall notify the tenant in writing, at least 10 days before the inspection, of the time and date of the inspection.”

In Virginia, the landlord/property manager has to notify the tenant about the move-out inspection within five days of the move-out notice; the inspection should occur no more than three days before the move-out date. In Maryland, inspections are required and must occur within five days before or after the tenant moves out. 

Potential Inspection Mistakes to Watch Out For

Failing to perform a pre-move out inspection is definitely a mistake. If you return the tenant’s security deposit before checking for damage, you may be stuck with hundreds or thousands of dollars in repair costs that should have been the renter’s responsibility.

However, there are a couple of pitfalls to watch out for during an inspection, too:

Woman in an empty apartment conducting move-out inspection
The mid adult woman stands and looks around the living room of her new house as she makes plans.

Promising the Tenant You’ll Return the Full Security Deposit

Even great tenants who communicate with you about issues and pay rent on time may still inflict damage on a rental property. Don’t assume that your good relationship means there will be no damage when the lease ends. Making a promise like that, even a verbal one, can create problems later on if you need to withhold some of the security deposit. 

Inviting the Tenant to Do the Final Walkthrough With You

Many state laws require the tenants to be notified of the inspection, and they may be allowed to accompany you. While it’s not necessarily a bad thing, you might not want to encourage it. The tenant’s presence can add extra pressure to the process, or they may make an effort to conceal some damage. You may end up conducting a hasty inspection that doesn’t reveal everything you need to know. 

Failing to Communicate With the Renter

State laws dictate how much notice you’re required to give the tenant about the final inspection, the time frame in which you’re permitted to do the inspection, and how much time you have to return the security deposit. Written notice is typically required for many steps along the way. Make sure you understand all landlord-tenant laws and security deposit laws in your state.

Conclusion

Move-out inspections aren’t necessarily as straight-forward as they may seem. They require awareness of state laws and careful organization and attention to detail. It’s one reason many landlords rely on a property management service to help them with their investment real estate. 

For years, Nomadic Real Estate has been helping Washington D.C. area landlords improve their ROI by taking care of marketing, contracts, rent collection, move-out inspections, and so much more. If you have questions about move-out inspections and other property management concerns, contact us.

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Your portal includes a selection of extremely useful reports. Reports are available in the “Reports” section, and are distinct from the financial statements. Unlike financial statements which are static records, Reports are dynamic real-time records that will update with current data every time you view them. 

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Enhanced Rent Roll Report
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Income Statement by Month Report
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The Documents area contains monthly financial statements:

Owner Portal Documents
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Download a statement to see month and YTD financials:

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You'll also find a month-over-month operating statement:

Month over Month Statement

Portal Communication Tool

You can use your owner portal to communicate with our team. Any messages you send through the portal will go straight to your Account Manager. When we reply, you’ll get an email notification and you’ll also see the message in your portal next time you log in. 

Here’s an overview of using the communication platform:

Click "Communications" and navigate to "Conversations":

Commincation Dashboard Screenshot
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Click the "New Message" button and send your message:

Owner Portal New Message Screenshot

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Portal Conversation Response Screenshot
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Owner Portal Comment

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Portal Conversation Snapshot

Understanding the Ledger

Your portal includes a ledger with all transactions. The ledger is populated with data in real-time as transactions flow through our accounting software. Much of this information is also available in the Reports area, as well as the Statements in your Documents library, but the ledger is the most comprehensive resource for diving into the details. 

Please scroll through the sections below to get a better understanding of how to interpret the ledger. 

By default, transactions are sorted chronologically:

Owner Ledger Dates
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Ledger Property Column
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The Description column displays the transaction type:

Owner Ledger Description Column
  • BILL: this is an expense transaction, such as for repair costs or management fees.
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  • NACHA EXPORT: this is a credit we processed to your distribution account. This type of transaction is how you get paid! 

The Amount column shows the dollar value of each transaction:

Owner Ledger Amount Column
  • Positive Amounts: if an amount is positive, it reflects a transaction that is payable to you. Typically, this will be a rent payment that we collected from your tenants. On occasion, a positive number could also signify a journal entry or credit adjustment. 
  • Negative Amounts:  if an amount is negative, this is a transaction that is either payable to Nomadic or is an amount that has already been paid to you. Typically this will be for repair costs or management/leasing fees. Owner draws (net distributions into your checking/savings account) also reflect as negative amounts, since they have already been paid to you. 

The Account Balance column shows a sum of positive/negative transactions at a given point in time:

Owner Ledger Account Balance Column
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Navigating the Propertyware Owner Portal

Your portal includes some extremely useful features that help you understand your property’s financial performance at a new level, with real-time transparency into every transaction.

Scroll through the snapshots below for an overview of portal navigation! If you need more help or have specific questions about using the portal, you can reach out to your Account Manager any time for a screen share. 

You can filter all info by date range or property:

PW Portal Filters

View a snapshot of income and expenses on your dashboard:

PW Owner Dashboard View

See every transaction in real-time on your ledger:

Owner Portal Ledger View

Statements and forms will be posted to your documents library:

Owner Portal Document Library

View a suite of real-time financial reports:

Portal Reports View

See a running list of all bills, and drill down for more detail:

Owner Portal Bills View

Under Bill Details, you'll find dates/descriptions/amounts and more:

Portal Bill Details

You can also communicate with your Account Manager through the portal:

Owner Portal Communication Tools

How do net distributions work?

Net distributions keep your accounting clean and simple. Each month we’ll collect rent from the tenants, deduct any repair expenses for the previous month and any management/leasing fees for the current month, and credit the remaining net operating income to your account. 

Net Distribution

You’ll receive a statement via email each time a net distribution is processed, and can view all transaction details in your Propertyware owner portal.