Welcome, Nomadic Clients!
Just a friendly reminder that rent will be deposited on the 3rd business day of every month. You can keep track of real-time account activity and year-end statements through your Client Portal Account. If you have any other questions please do not hesitate to contact us directly on our main office line at (202) 223-9019 or below in the contact form.
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Washington DC Clients: you can learn about DC's Rent Payment Plan legislation by clicking the button below.
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Frequently Asked Questions
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The rent is automatically deducted from tenants' accounts the first of every month, and clients receive rent credit to their bank account on the third business day. The auto debit and credit system streamlines this process for complete peace of mind.
It's one of the safest methods of transferring rent! Direct Deposit is an Automated Clearing House transaction that has been proven safe and confidential. Unlike checks (an industry that suffers from 4.3 billion on fraudulent activity annually) a Direct Deposit payment can never get lost or forgotten, is never handled by multiple people and is secure, convenient and fast.
We highly recommend using our network of vendors and contractors, however, we can continue to use any preferred service provider you may have. We have over a decade's relationship with top vendors across D.C. that provide the highest lever of work for the most cost-effective rates.
We provide monthly and year end statements to all of our clients on our easy to use client portal. Our accounting staff is always available to prepare any additional documents upon request.
If this is your first time leasing your home, we strongly recommend you contact your insurance provider to ensure there is not any additional coverage you may need when your home is no longer your primary residence.
We never tie up the funds of our owners or require out of pocket payments. With the auto-debit program, any approved repair is simply itemized in a separate transaction the following month on the day you receive the rent credit.