Recognizing and Fighting Landlord Harassment: Your Rights as a Tenant

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Let’s face it, being a tenant can sometimes feel like walking a tightrope. You hope for a good landlord who respects you and your lease agreement. But what if your landlord tries to harass you? This can be a stressful situation. You might be unsure of your rights as a tenant or how to address the problem.

Understanding Landlord Harassment

Landlord harassment is when a landlord or their agent takes action to:

  • Wrongfully force you to move out.
  • Pressure you into giving up your tenant rights.

Harassment can be obvious or subtle, but all forms of landlord harassment are unacceptable. Let’s examine what may constitute landlord harassment.

Direct Harassment

Direct landlord harassment is often overt and aggressive.

Here are a few examples:

  • Threats and Intimidation: This could include receiving threatening late-night phone calls, being followed, or finding your landlord outside your apartment at odd hours. This behavior is meant to scare and intimidate you.
  • Discrimination: Your landlord cannot legally harass you based on protected characteristics, such as your race, religion, national origin, family status, or disability. This could include offensive language, discriminatory rental policies, or unfair treatment.
  • Sexual Harassment: This can be verbal, physical, or through inappropriate gestures. Any unwelcome sexual advances from a landlord are illegal.

Indirect Harassment

Indirect landlord harassment is subtler than direct harassment. It targets your right to a habitable living space.

Here are some examples:

  • Withholding Essential Services: Your landlord cannot use essential services as leverage to force you out. This includes heat, water, electricity, gas, or even working smoke detectors. It’s illegal to deliberately cut off or neglect these essential services.
  • Unjustified Eviction Notices or Illegal Lockouts: Evicting a tenant is a legal process with very specific steps and guidelines. Red flags include receiving an unjustified eviction notice or if your landlord illegally changes the locks to force you out.
  • Construction-Related Issues: Some landlords will even use renovations to get you to move. They might purposely start construction at unreasonable hours or conduct work without permits. They might also block entrances and fail to address excessive dust and debris.

How To Tell If Your Landlord is Trying to Get Rid Of You

Landlord harassment can be subtle. Your landlord might say their actions are justified. This makes it tricky to know if you’re dealing with harassment. Or just a difficult landlord.

Ask yourself:

  • Has your landlord started acting differently toward you? For example, are they entering your unit more frequently? Or without proper notice?
  • Are they neglecting repair requests that impact your health and safety?
  • Have other tenants experienced similar issues? This could point to a broader pattern of tenant harassment.
  • Is your landlord doing things to interfere with your “quiet enjoyment”? Most leases grant a tenant “quiet enjoyment”. This means the right to live in peace in their rental unit without unreasonable disturbance. Disruptions can range from excessively noisy renovations to the landlord showing up unannounced.

What is NOT Considered Landlord Harassment

Sometimes, a landlord’s legal actions can feel like harassment. It’s important to distinguish between real harassment and normal landlord-tenant interactions.

Here are some examples of actions that are not considered to be landlord harassment:

  • Raising the Rent: Raising the rent is legal in most cases. It must be done in accordance with your lease agreement and local rent control laws (if applicable).
  • Entering in an Emergency: Landlords generally don’t need notice to enter during emergencies. This could include a fire, a burst pipe, or a gas leak.
  • Issuing a Notice to Quit: Your landlord can issue a notice to quit if you’ve violated your lease terms. This includes consistently paying rent late, having unauthorized pets, or causing property damage. This is a legal step to start the formal eviction process.

The Importance of Documentation

If you’re dealing with potential landlord harassment, document everything. Keep a detailed log, take photos and videos, and save all communication. This is important even if the communication seems trivial.

Here’s a breakdown of what types of documentation to keep and why it’s important:

Type of Record What to Include Why It Matters
Communication Log Dates, times, methods (calls, texts, emails), summaries of conversations, and copies of voicemails (if possible) A log helps demonstrate a pattern of harassment.
Photos and Videos Pictures of neglected repairs, damage caused by leaks, landlord trespassing, etc. Visual proof can back up your claims. For example, photos showing black mold are much stronger evidence than just saying you have mold.
Maintenance Request Copies Dates, times, descriptions of the issues, and copies of emails or written requests. Include any timestamps. This paperwork proves you notified your landlord of the issue, and they failed to address it.
Witness Statements If neighbors, visitors, or contractors witness an incident, ask them to write a statement. They should sign and date the statement. Witness statements add credibility and provide an objective view of the situation.

Taking Action

You might need outside help if you can’t resolve things with your landlord. Consider contacting:

  • Local Tenant’s Union or Legal Aid Organizations: These groups can help tenants understand their rights and legal options.
  • State or Local Housing Authority: Your state or local housing authority handles complaints of landlord harassment.
  • Mediation: This process involves a neutral third party. They facilitate a conversation between you and your landlord to reach a solution.

FAQs About Landlord Harassment

What is considered harassment by a landlord in Washington, D.C.?

In Washington, D.C., landlord harassment includes actions that interfere with a tenant’s peaceful enjoyment of their home.

Examples include:

  • Using threats or intimidation: Any form of verbal or physical threats aimed at forcing a tenant out.
  • Discriminatory practices: Harassment based on race, religion, sexual orientation, or other protected characteristics is illegal.
  • Illegal entry: Entering the rental unit without proper notice, except in emergencies, violates tenant rights.
  • Withholding essential services: Failing to provide essential utilities like heat, water, or electricity to force the tenant to leave.
  • Refusing to make necessary repairs: Ignoring repair requests that affect the rental unit’s habitability.

How do you deal with a toxic landlord in Maryland?

Dealing with a toxic landlord in Maryland requires a strategic approach:

  • Understand Your Lease Agreement and Local Laws: Familiarize yourself with your rights as a tenant under Maryland law.
  • Open Communication (If Safe to Do So): If it’s safe, address concerns with your landlord through written communication. Keep copies of all emails or letters.
  • Set Boundaries Professionally: Politely but firmly enforce your right to proper notice before the landlord enters your unit.
  • Mediation (If Possible): Consider mediation services to resolve disputes.
  • Document Everything: Keep detailed records of all interactions, including maintenance requests and any form of harassment. Documentation can include dates, times, and photos.
  • Contact the Maryland Attorney General’s Consumer Protection Division: If harassment continues, seek help from local housing authorities or the Attorney General’s office.

What constitutes landlord harassment in Virginia?

In Virginia, landlord harassment involves actions that intentionally create an uncomfortable or hostile living environment to force a tenant out.

This could include:

  • Aggressive buyouts: Pressuring tenants to accept buyouts to vacate the property, especially using threats or misinformation.
  • Illegal entry: Entering the rental unit without the required notice or consent from the tenant.
  • Disruption of essential services: Intentionally cutting off utilities like water, electricity, or heat.
  • False claims or statements: Misrepresenting the property’s condition or falsely claiming the need for eviction to pressure the tenant into leaving.

Virginia’s landlord-tenant laws prohibit these actions, and tenants can seek legal remedies if they experience such harassment.

Empower Yourself Against Landlord Harassment

Landlord harassment is a serious issue. It demands attention and, if necessary, action. You should be informed about your rights as a tenant. This will help you deal with difficult situations. 

Keep in mind that each state has specific laws governing landlord harassment. Always refer to your state and local laws if you are experiencing landlord harassment. Remember that legal action is usually a last resort. It’s important to consult with a qualified legal professional in your area to understand your options.

Don’t navigate the complexities of property management alone. Let Nomadic Real Estate provide the expertise and support you need. Whether you’re a property owner or an investor in the D.C. metro area, we’re here to help you maximize your investment and ensure a hassle-free experience. 

Contact us today to learn more about our comprehensive property management services.

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Your portal includes a selection of extremely useful reports. Reports are available in the “Reports” section, and are distinct from the financial statements. Unlike financial statements which are static records, Reports are dynamic real-time records that will update with current data every time you view them. 

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Navigate to the "Reports" module in your portal:

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Enhanced Rent Roll Report:

Enhanced Rent Roll Report
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Income Statement by Month Report
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The Documents area contains monthly financial statements:

Owner Portal Documents
  • The statements in the Documents are are static documents. They are posted to the portal once a month to serve as a historical record of financial performance. 

Download a statement to see month and YTD financials:

Owner Portal Property Statement

You'll also find a month-over-month operating statement:

Month over Month Statement

Portal Communication Tool

You can use your owner portal to communicate with our team. Any messages you send through the portal will go straight to your Account Manager. When we reply, you’ll get an email notification and you’ll also see the message in your portal next time you log in. 

Here’s an overview of using the communication platform:

Click "Communications" and navigate to "Conversations":

Commincation Dashboard Screenshot
  • The communications module will contain a record of all messages that you create through the portal. 

Click the "New Message" button and send your message:

Owner Portal New Message Screenshot

Responses will show up in the conversation ticket:

Portal Conversation Response Screenshot
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You can reply in-line using the comment box:

Owner Portal Comment

Each conversation will be logged in its entirety:

Portal Conversation Snapshot

Understanding the Ledger

Your portal includes a ledger with all transactions. The ledger is populated with data in real-time as transactions flow through our accounting software. Much of this information is also available in the Reports area, as well as the Statements in your Documents library, but the ledger is the most comprehensive resource for diving into the details. 

Please scroll through the sections below to get a better understanding of how to interpret the ledger. 

By default, transactions are sorted chronologically:

Owner Ledger Dates
  • The date reflected in the lefthand column is the actual transaction date, not the “bill date”. This is the date the transaction was actually processed. 

If you have multiple properties with Nomadic, you'll see the address for each transaction in the "Location" column:

Ledger Property Column
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  • If you only have one property with us, you’ll just see the ledger for that property. 

The Description column displays the transaction type:

Owner Ledger Description Column
  • BILL: this is an expense transaction, such as for repair costs or management fees.
  • CHARGE: this is a transaction  billed to the tenant, most typically a rent payment. 
  • NACHA EXPORT: this is a credit we processed to your distribution account. This type of transaction is how you get paid! 

The Amount column shows the dollar value of each transaction:

Owner Ledger Amount Column
  • Positive Amounts: if an amount is positive, it reflects a transaction that is payable to you. Typically, this will be a rent payment that we collected from your tenants. On occasion, a positive number could also signify a journal entry or credit adjustment. 
  • Negative Amounts:  if an amount is negative, this is a transaction that is either payable to Nomadic or is an amount that has already been paid to you. Typically this will be for repair costs or management/leasing fees. Owner draws (net distributions into your checking/savings account) also reflect as negative amounts, since they have already been paid to you. 

The Account Balance column shows a sum of positive/negative transactions at a given point in time:

Owner Ledger Account Balance Column
  • Account Balance should always equal zero after a net distribution has been processed. When the balance is zero, this means that all expenses have been paid and you’ve received the remainder as net operating income, leaving a balance of zero (meaning: no one is due any money, as all funds have been distributed appropriately). 

Navigating the Propertyware Owner Portal

Your portal includes some extremely useful features that help you understand your property’s financial performance at a new level, with real-time transparency into every transaction.

Scroll through the snapshots below for an overview of portal navigation! If you need more help or have specific questions about using the portal, you can reach out to your Account Manager any time for a screen share. 

You can filter all info by date range or property:

PW Portal Filters

View a snapshot of income and expenses on your dashboard:

PW Owner Dashboard View

See every transaction in real-time on your ledger:

Owner Portal Ledger View

Statements and forms will be posted to your documents library:

Owner Portal Document Library

View a suite of real-time financial reports:

Portal Reports View

See a running list of all bills, and drill down for more detail:

Owner Portal Bills View

Under Bill Details, you'll find dates/descriptions/amounts and more:

Portal Bill Details

You can also communicate with your Account Manager through the portal:

Owner Portal Communication Tools

How do net distributions work?

Net distributions keep your accounting clean and simple. Each month we’ll collect rent from the tenants, deduct any repair expenses for the previous month and any management/leasing fees for the current month, and credit the remaining net operating income to your account. 

Net Distribution

You’ll receive a statement via email each time a net distribution is processed, and can view all transaction details in your Propertyware owner portal.